- 1). Locate the "Power" button and the "Home" button on your iPhone. The "Power" button is located at the top right-hand corner of the device. The "Home" button is found at the bottom of the touch screen.
- 2). Hold down the "Power" button and the "Home" button simultaneously for at least six seconds. You may see the typical "Slide to Power off" screen appear. Ignore this screen and keep holding both buttons until the Apple logo appears. Allow the iPhone time to hard reset. This may take a minute or two.
- 3). Unlock your iPhone by swiping your finger across the "Slide to Unlock" icon. Make sure that the iPhone is functioning properly after the hard reset.
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